Western Union Unclaimed Money Transfers Settlement

Quantum Legal was appointed by the federal district court in Denver, Colorado as Lead Class Counsel in a $140,000,000 class action settlement against Western Union for wrongfully failing to advise customers that their money transfers were never delivered (i.e. were unredeemed) and remained with Western Union (for, on average, 5 years). The court approved a settlement for over 1 million Western Union customers which provided them recovery of their unredeemed money transfer plus interest. The settlement was successfully upheld on appeal to the Tenth Circuit, and affirmed by the United States Supreme Court. Not only did the settlement provide customers with a refund, but Western Union also agreed to change its policies and procedures so that it will now promptly inform customers that their money transfers were not received and offer the customers a return of the funds.