GE GeoSpring Hybrid Water Heater Under Investigation for Leaking Evaporator Coils

The GE GeoSpring hybrid water heater model number GEH50DNSRSA is widely reported to be defective because several parts have consistently failed, particularly the evaporator coils. It has been reported that the water heater's evaporator coils leak prematurely requiring replacement. The GeoSpring unit has since been re-designed and the new unit reportedly does not have the same issue.

Owners of the GeoSpring report an error code that causes the unit to stop working unless it is put into "standard electric mode." Even though the water heater can be switched to the regular "standard electric mode," the benefits of hybrid energy savings is lost.

When the product fails within the warranty period, GE sometimes repairs the units at its expense. However, more commonly, the water heaters fail just outside the one year warranty period. In that case, GE does not pay for the labor to repair the unit even though they are aware of the reported defect.

The warranty covers parts only so the consumers who purchased the water heater have to pay for the labor which can amount to several hours of work, sometimes $500 - $1000.00 or more.

There are voluminous reports (129 on Amazon alone) about the repeated failure of the GE GeoSpring Hybrid Water Heater. Consumers report seeing the leaking coolant or being told by GE warranty representatives that the defect is known and that the coolant leak caused the unit to fail.

If you or someone you know owns a GE GeoSpring Hybrid Water Heater containing leaking evaporator coils, please contact us.